Shipping
Transfer films, accessories and spare parts as well as Roland and Siser plotters are shipped from the Lotus warehouse in Berlin. Heat presses are shipped from the Lotus warehouses in Berlin or Milan. Roland digital printers are sent directly from the Roland warehouse in the Netherlands to the customer. We ship from Monday to Friday. All transfer films, accessories and spare parts as well as plotters and small transfer presses (LTS 12, LTS 14, LTS 25) are shipped by UPS or DHL. All other transfer presses as well as digital printers are shipped by pallets.
Orders which are to be shipped on the same day via UPS must be received by 3 pm on Mondays to Thursdays and by 1 pm on Fridays (if available).
Vinyl orders with a value of €250 or more are shipped free of charge within Germany.
Rising market prices, among other things due to higher taxes, are unfortunately constantly leading to additional costs for the fuel surcharges of our shipping companies. Please understand that we have to factor these increases into our shipping costs and that adjustments are occasionally necessary. Thank you.
Standard shipping 1/2/3/4
Domestic (Germany)
- UPS: from 8,50 €
- DHL: from 7,90 €
International
(Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Austria, Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Slovenia, Slovakia, Spain, Czech Republic, Hungary, United Kingdom)
- from 22,00 €2
1 No delivery on public holidays, Saturdays and Sundays
2 depending on weight and destination
3 For deliveries to non-EU countries, a customs surcharge of EUR 75 will be levied for orders over EUR 1000. Import duties are to be paid by the buyer
4 For remote delivery addresses, an out-of-area surcharge of EUR 30 will be levied
Express shipping 1/2/3/4
Domestic (Germany)
- "Express Saver" from 22,50 €
- "Express 12:00" from 26,50 €
International
- We only offer express deliveries abroad on request. Please contact us.
1 No delivery on public holidays, Saturdays and Sundays
2 depending on weight and destination address
3 For deliveries to non-EU countries, a customs surcharge of EUR 75 will be levied for orders over EUR 1000. Import duties are to be paid by the buyer
4 For remote delivery addresses, an out-of-area surcharge of EUR 30 will be levied
Payment
You can choose from the following payment options:
- PayPal
Payment directly online, no charges - Credit card
Payment directly online, no charges - Payment in advance
Payment in advance with 2% discount (unless otherwise stated) - Local payment services
Depending on your location we offer payment services like Bancontact, BLIK, eps, Giropay, iDEAL, Multibanco, OXXO, Przelewy24. Charges according to the provider - Card payment
Card payment at pickup in our store - no cash payment
Transfer presses, plotters, compressors and other machines
Vinyls, accessories, tools and spare parts
we deliver the first order against prepayment (bank transfer, PayPal, Apple Pay, Google Pay, etc.). From the second order onwards, we deliver against invoice (only in Germany), provided you send us a trade licence or extract from the commercial register. Without this proof, we can still only accept payment in advance.
Bank details
Our bank info:
Name of Bank: Berliner Sparkasse · IBAN: DE51 1005 0000 0190 2319 47 · BIC: BELADEBEXXX
Our PayPal info: paypal@lotustransfers.com